Frequently Asked Questions
Your guide to luxury shopping and seamless service.
Are all items on Luxe Du Jour authentic?
Absolutely. Every item undergoes a rigorous multi-point inspection process by our in-house experts to guarantee 100% authenticity before it is listed.
How long does international shipping take?
We offer worldwide express shipping. Orders typically arrive within 3 to 7 business days, depending on your location and customs processing times.
What is your return policy for high-end fashion?
We accept returns on eligible items within 14 days of delivery, provided the security tag remains attached and the item is in its original condition.
Do you offer flexible payment options?
Yes, we support various payment methods including major credit cards, PayPal, and interest-free installment plans through our financing partners.
Can I track my order in real-time?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your shipment's progress.
How do I know the condition of a pre-owned item?
Each product page features a detailed condition report ranging from 'Pristine' to 'Gently Loved,' accompanied by high-resolution photos of any specific wear.